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Cabica
Private Hire Booking System

A Private Hire Booking System That Takes No Commission

A passenger app for iPhone and Android and a booking website under your firm’s name — instant quotes, card payment and live tracking — sending jobs straight into your dispatch console with no commission taken off the top.

  • Booking website under your firm’s name
  • Instant quotes from your own tariffs
  • No per-booking commission — ever
Cabica private hire booking system — the passenger booking screen with the route on the map and the fare quoted before confirming
A passenger tracking their car on the map, with the driver, vehicle, registration and fare shown

Passengers who would rather book than ring will book somewhere. A private hire booking system means that somewhere is you: a passenger app on iPhone and Android, plus a booking page under your firm’s name, both quoting from your tariffs and dropping jobs directly onto your dispatch board.

Every plan includes the customer app. If you want it in your own name — your icon and colours, in your own App Store and Google Play listing — our sales team arranges it per firm. Either way you keep the customer relationship and the full fare: there is no per-booking commission, just the monthly plan.

How Passengers Book With You

Three channels, one board. However the job arrives, the office sees it in the same place.

Passenger App for iPhone and Android

Included on every plan. Passengers book, pay, call the driver, track the car on the map and get a receipt. Want it in your own name and store listing? Our sales team arranges that per firm.

Booking Website on Your Domain

A booking page that matches your site, quoting the same tariffs as the app, for customers who would rather not install anything. Passengers get a live tracking link by text, can look a booking up with its reference and mobile number, and can cancel online if you allow it.

Instant, Honest Quotes

Fares are calculated from your zones, tariffs, waiting rules and surge settings before the passenger confirms — so the price they’re shown is the price they pay.

Live Tracking and Arrival Alerts

Passengers see the assigned driver, their photo and the vehicle moving on the map, and get notified on the way and on arrival — which is most of what cuts no-shows and “where is my car” calls.

Card Payments and Pay-by-Link

Card payment in-app through Stripe, a texted payment link for phone bookings, or cash on the day. Fares land in your Stripe account, not ours.

Scheduled and Repeat Journeys

Airport runs booked weeks ahead, school contracts and standing weekly jobs are scheduled once and dispatched automatically each time they come round.

The Case for Having Your Own Booking App

  • Younger customers who won’t ring a taxi office at all
  • Account and airport work that wants a confirmation in writing
  • Bookings lost to national apps operating in your town
  • Phone lines jammed at 11pm on a Saturday with jobs that could self-serve
  • A brand you have spent years building and would like passengers to keep seeing
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FAQ

Common Questions

Can the passenger app carry our own brand?

Yes, on request. Your booking website carries your firm’s name on every plan. A passenger app in your own name — your icon, colours and splash screen, published under your own Apple and Google developer accounts — is arranged per firm with our sales team rather than priced on the website.

Do you take a commission on bookings?

No. You pay a monthly plan based on fleet size and features — never a percentage of each fare. Card payments settle into your own Stripe account.

Do app bookings go into the same dispatch board as phone bookings?

Yes — app, website and phone bookings all land on one board and go through the same auto-dispatch and pricing rules. There is no second screen to watch.

What about customers who prefer to phone?

Nothing changes for them. The booking system is an extra channel, not a replacement; controllers take phone bookings in the console exactly as before, with caller recognition filling in the regulars.

How long does it take to go live?

Days. Zones, tariffs and the booking website are set up for your firm during onboarding. An app in your own name adds app store review on your own accounts — typically a few days — and we handle the submission.

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